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Managed Services & Consulting for HR · Payroll · HRIS · Talent
Benefits Administration Support

Benefits administration support that catches what falls between HR, payroll, and your carriers.

Eligibility, enrollment, carrier files, deduction reconciliation, employee questions, ACA reporting, and open enrollment execution — delivered alongside your existing broker and carriers.

Nationwide, multi-state capable
We work with your broker
Your carriers, your plans
Open enrollment execution
The gap

Benefits sit between three systems — and fall through all three

Your broker places the plans. Your HRIS holds the elections. Payroll takes the deductions. Carriers hold the truth. When those four do not agree, employees find out at the worst possible moment.

Eligibility & enrollment

New hires, qualifying life events, terminations, and COBRA triggers — each with its own deadline and its own consequence for missing it.

Carrier files & reconciliation

EDI errors, missing elections, and deduction mismatches that quietly compound until an employee has a claim denied.

Compliance execution

ACA tracking and filing, required notices, and documentation that must be produced on request — not reconstructed later.

What's Included

Benefits administration, handled

Skillcloud provides the administrative and compliance execution around your existing benefit plans — the work that has to happen every pay period and every enrollment cycle, regardless of who placed the coverage.

  • Eligibility tracking and new hire enrollment
  • Qualifying life event processing
  • Carrier file management and EDI error resolution
  • Deduction setup, audit, and payroll reconciliation
  • Employee benefits questions and escalation
  • Open enrollment planning, configuration, and execution
  • ACA tracking, reporting, and filing
  • Termination, COBRA trigger, and offboarding coordination
  • Benefits reporting for finance and leadership

Works alongside

  • Your existing broker and carriers
  • Your current HRIS and benefits platform
  • Your payroll system and deduction schedule
  • Your internal HR team, at whatever scope you keep

Need help only at renewal? Open enrollment and ACA filing are also available as standalone projects.

Delivered nationwide, remote-first, for employers in all 50 states. How we work

How it works

Built around your renewal calendar

1

Discovery

We map plans, carriers, systems, deduction schedules, and where reconciliation is breaking down today.

2

Clean-up

We reconcile current elections against payroll and carrier records before adding anything new.

3

Ongoing administration

We run eligibility, events, files, and employee support on a defined cadence.

4

Enrollment & reporting

We execute open enrollment and handle ACA and year-end reporting on schedule.

FAQ

Benefits administration questions

No, and that distinction matters. Your broker places and negotiates your benefit plans. Skillcloud administers them — enrollment, eligibility, carrier files, reconciliation, employee questions, and compliance execution. We work alongside your broker, not in place of them.
Yes. Open enrollment is one of the most common engagements — system configuration, employee communications, enrollment support, carrier file validation, and post-enrollment reconciliation.
We can. Employee-facing benefits questions consume a surprising amount of HR time, especially during enrollment and after life events. We handle the routine volume and escalate what genuinely needs your decision.
Yes. ACA tracking and filing is a recurring engagement for us, either as part of ongoing benefits support or as a standalone annual project.
This is where most benefits problems hide. Discrepancies between your HRIS, your payroll deductions, and carrier records create coverage issues and billing errors. Reconciliation is a core part of what we do.
The Goal

What good looks like

Open enrollment used to consume our entire team for weeks. Now it is planned, executed, and reconciled without pulling everyone off their real work.

Let's Talk

Benefits administration eating your HR team?

Tell us where it breaks down — enrollment, reconciliation, or employee questions — and we will show you what we would take on.